Posted 1 year ago

Inherent requirements:

• National Senior Certificate
• 2 to 3 years’ experience in similar industry
• Proficient in Microsoft Office

Preferred skills and requirements:

• Relevant undergraduate degree or technical qualification
• Knowledge on SETA, Training and OHS
• Familiarity with ERP systems
• Valid driver’s license and own reliable transport
• Ability to self-motivate

Duties and responsibilities:

• Receive attendance registers and ID copies from the branches nationally for all training completed
• Load all learners’ personal information once received from the clients
• Load all assessment results
• Load moderation results when completed
• Ensure that certificates are produced within 48 hours of receipt of completed learner packs
• File copies of scanned certificates from branches on the server
• Provide assistance to clients whilst adhering to administration procedures and maintaining the high standards of the Company
• Draw various reports from the Learner Management System (LMS)
• Adhere to finance and administration procedures
• Adhere to the codes of conduct of the Company and the SETA’s
• Attend branch and project meetings when required
• Complete various office administrative duties
• Ensure that all leaner packs and relevant documentation is scanned to the server in the required format
• Quality check certificates prior to releasing to clients or printing
• Check that client payments are current before releasing certificates
• Ensure that certificates have been PDF locked and couriered to clients where applicable
• Ensure that certificates have been saved on the server correctly
• Ensure that all professional documentation is current and in order
• Immediately report any issues a client may have or assist with addressing the issues, if applicable
• Keep filing up to date and in a logical sequence for easy reference and auditing purposes

Character traits:

• Ability to work independently
• Excellent communication and presentation skills
• Constant attention to detail and accuracy
• Planning and organising of activities
• Teamwork / Achieving with others / Results-focused
• Ability to perform different tasks simultaneously
• Ability to see tasks and projects through to completion
• Ability to work at a fast pace and to deadlines

Job Features


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